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I read a great article by Mark Morrell on "Five steps to a good intranet wiki/blog". Useful as a new intranet initiative may be, doing it wrong invariably leads to it gathering dust, with employees not engaged and involved. Here are Mark's prescriptions to make your intranet wiki initiative a success:- Sponsor The sponsor needs to be someone in a powerful position. This will make people stand up and take notice, and give the initiative importance. Know the stakes and objectives of the sponsor, make sure they're in line with yours. Culture An open, flat and communicative organization is most likely to succeed in these initiatives. Mechanistic organizations with strict hierarchies wont be very open to wikis ad blogs. Technology You need to agree with your IT partners on the technology to use. Your intranet software should be cheap. But in from the IT department is critical and this will help with that. Plan Start small with your wiki, don't be too ambitious. Rather than spending too much time and effort testing an elaborate wiki, it is best you start live with a small wiki. Just have one template for users to contribute. Invite people who you know have a need or interest from different parts of your organisation to test it out. Next If the beta testing is successful and the objectives are being met you then have the justification to develop it further for wider use. If you need to apply for funding you have evidence to support from request. Again, keep the next stage small to start with, publicise with users who will benefit or be interested and WILL contribute. Sit back and watch it grow but……….make sure you respond to any feedback from users so that continues.
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