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Companies tend to sometimes just follow the crowd, without thinking through its decision. Purchasing collaboration software is one such recent trend. Although collaboration software may indeed be good for these companies, they is no clear cut thinking about what problems are sought to be solved with these tools, nor any clear planning about how the successes be measured. This is the latest theme that Gartner is considering, and it is asking companies to consider the following themes about collaboration:- 1. The right tools will make us collaborative As collaboration experts keep emphasizing, collaboration isn't merely about the tools. There needs to be a culture which encourages collaboration, a situation which require collaboration, and the collaboration tools merely act as facilitators. 2. Collaboration is good Most companies just start with the irresponsible assumption that "collaboration is good" before implementing collaboration solutions in their organization. There is no clear attempt to identify the benefits of collaboration. 3. Collaborating can eat up time In their enthusiasm to implement collaboration software, companies end up burdened with scores of tools which don't help the company meet its objectives but actually become a time sapper. 4. People know how to collaborate Again, companies indulge in the wishful thinking that they just need to put collaboration software out there, and collaboration will magically start happening on its own. This undermines the natural human tendency to resist change, and the importance of creating context for collaboration to get rolling.
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