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CMSWire had just the kind of article one likes to read about. No abstract beating around the bush, and get right to the point. Not one way, but 50 ways in which you can improve your company intranet solution. Since 50 will be too much to consume in one go, I thought I would do it in parts. No beating around the bush from me either, here are the first 10 ways: 1. Remove redundant content. Most intranets have redundancy all over them. So rationalize, rationalize, rationalize. 2. Implement a contextual view of information. One bit of information need not only be found at one place. This is the age of FaceBook style information aggregation. Multiple paths lead to the same information as long as they are contextually related. 3. Identify key tasks and content and enable access 4. Implement meta data so that important content is easily searchable 5. Implement a new information architecture. A new customer driven taxonomy 7. Implement “best bets”. Identify commonly searched terms and manually create synonyms to ensure that the best matches appear at the top of the search match list. 8. Identify tasks and roles. Identify tasks each user has to perform and customize their experience around that task 9. Provide instructions for completing work tasks 10. Automate processes/ online formsÂ
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